Posted: 04/18/2012
(WXYZ) - We've all struggled to read the fine print... and it seems these days there's more and more of it!
"The amount of disclosure that banks and other companies that deal with consumers need to provide to themĀ is just overwhelming," says attorney Alan Kaplinsky.
So now your phone may have a 216 page users guide, or a 32 page information booklet covering everything from the fact that "use of a phone while riding a bicycle may be distracting..." or to "turn off... when in any area with potentially exposive atmosphere."
"You've got this competing demand to comply with all these laws and to do things that make sure you don't become a target of the next class action lawsuit and you can't do both," says Kaplinsky.
While some banking and financial institutions face legal font size requirements, most other industries don't. The Center For Plain Language is calling on government agencies and businesses to make agreements understandable and readable. Each year it puts out a list of most confusing documents out there. If you'd like to nominate one, click here.
One U-S company founds less than one in ten thousand Americans actually reads the fine print.
"Disclosures can affects consumer's rights and so it's important that they be readable," says Richard Cleland from the FTC.
Copyright 2012 Scripps Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.
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