(WXYZ) - An error within the Michigan Department of Technology, Management and Budget left 85,000 food assistance recipients in the state without loaded Bridge Cards, but process is being made to fix the problem.
At grocery stores across the state cashiers delivered the news to frustrated customers. There was no money on their cards on Thursday.
"When you have children that are hungry, it breaks your heart," said Latanya Hall.
She went shopping Friday morning for food for her sister and her sister's children. Her sister had run out of food and had one of the affected cards.
DTMB says that cards for clients with account numbers ending in “0” were not loaded and they are currently working with vendor partners to fill the benefits .
A spokesperson with the state has told 7 Action News that as of Friday morning about half of the cards affected have been loaded with funds due. The hope is that all will be taken care of by the end of Friday.
“DTMB understands the hardship that this situation has caused Michigan families and the inconvenience to the businesses that serve them,” said DTMB spokesperson Kurt Weiss in a statement. “We are working around the clock to correct the problem as quickly as possible and we will determine why it occured.”
If you are having trouble with your Bridge Card you are asked to call 1-888-678-8914.
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