(CNN) - Netflix is down for some customers this Christmas Eve, thanks to an outage of some of Amazon's cloud infrastructure," the company said on its Twitter account.
A Netflix spokesman added that the outage stretched "across the Americas."
Netflix Inc. NFLX -1.22% said its streaming video service was hit by an outage as a result of problems at Web service provider Amazon.com Inc
Amazon's status Web page for its Internet and cloud-computing services acknowledged there were problems out of its Northern Virginia region.
"We are working to resolve issues" with the service, said an Amazon spokeswoman.
Amazon's Web service, known as AWS, operates server systems that deliver Internet service for many companies. It has been hit by several outages this year, knocking out websites such as Pinterest, Instagram and Foursquare.
According to Netflix's cloud architect, Adrian Cockcroft, not all customer devices were affected by the outage.
"Some devices working, others not," he said on his Twitter account. "Still waiting for AWS to fix it."
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