Ford lowers 2013 C-MAX Hybrid fuel economy figures; Drivers to receive partial refund

(WXYZ) - Ford Motor Company announced today that they are lowering the fuel economy figures for the C-MAX Hybrid after numerous complaints from owners of the vehicles.

The revised gas mileage of the 2013 Ford C-MAX Hybrid will now be 43 mpg as opposed to 47 mpg that the company first claimed.

Tests done by Consumer Reports in June found that the C-MAX Hybrid actually got 37 mpg.

Ford says that customers who purchased a C-MAX will receive a check for $550 and customers who leased the vehicle will get a check for $325.

About 32,000 C-MAX Hybrid vehicles have been sold or leased, according to Ford. That means the reimbursements will cost the company at least $10.4 million.

The company says they are also working with dealers to re-label the vehicles on dealer lots.

Ford claims enhancements to the forthcoming 2014 C-MAX Hybrid will help customers get better on-road fuel economy.

"Ford is absolutely committed to being a leader in the hybrid market and to top fuel efficiency across our lineup," said Raj Nair, group vice president, global product development in a press release. "We are taking actions with our popular C-MAX Hybrid so that customers are even more satisfied with the vehicle's on-road fuel efficiency performance."

Any consumer with questions, can contact the Ford Customer Relationship Center at http://corporate.ford.com/owner-services/customer-support/contact-ford.

 

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