(WXYZ) - The new Grand Theft Auto 5 could turn out to be the biggest video game title ever, and fans can't get enough of it. Unless you are a fan who happens to own an older, first generation Xbox, in which case you may not be able to pay it at all.
Dave Allen is frustrated. He recently bought the hot selling Grand Theft Auto 5, hoping to play it on his first generation Xbox.
But that turned out to be a problem: the game refused to load.
Allen's Xbox said the disc was unreadable.
"It didn't read the disc. It acted basically as if there was no disc in the tray at all," Allen said.
But when a friend loaned him this newer Xbox, the new game played fine. Turns out this is a common issue: dozens of complaints were found online that the GTA 5 would not load, or would freeze up, on early, pre-2009 Xboxes.
A Microsoft spokesman told us the new game "pushes the limits of older Xboxes" and says it "requires 8 gigs of free space," which many older units don't have.
Rockstar games, which makes GTA 5, offers several solutions on its website that include adding an external hard drive or flash drive, and installing it there.
Dave Allen says like a lot of games, he may soon have to upgrade to a newer Xbox.
And with the new Xbox One coming out, a lot of people may soon be saying goodbye to their older models.
A footnote: some Xbox owners say they have found workarounds posted online, that include unplugging the console and clearing the Xbox's data cache.
So if you're having issues, get online for a possible fix, so you don't waste your money.