55,000 Bridge Cards loaded after food assistance error, 35K still need to be filled
7:24 PM, Jan 4, 2013
11:24 PM, Jan 4, 2013
(WXYZ) - The Michigan Department of Technology, Management and Budget says they have loaded 55,000 of the 85,000 Bridge Cards that were not filled on time because of an error within the department.
On Wednesday, DTMB announced they left 85,000 food assistance recipients in the state without loaded Bridge Cards.
"We are making good progress on resolving the problem and the majority of families impacted by this error will be able to utilize their cards on Saturday morning," said DTMB spokesperson Kurt Weiss in a statement. "At this point, based on the speed of the processing, we anticipate that we will still have a few remaining cards that will need to be restored on Saturday."
At grocery stores across the state cashiers delivered the news to frustrated customers. There was no money on their cards on Thursday.
"When you have children that are hungry, it breaks your heart," said Latanya Hall.
She went shopping Friday morning for food for her sister and her sister's children. Her sister had run out of food and had one of the affected cards.
DTMB says that cards for clients with account numbers ending in "0" were not loaded and they are currently working with vendor partners to fill the benefits. Because they anticipate processing to continue into Saturday, the DTMB says a small number of recipients with an identification number ending in "1" will be impacted.
A spokesperson with the state says they expect all of the unloaded cards to be taken care of by Saturday at 6 p.m.
"DTMB understands the hardship that this situation has caused Michigan families and the inconvenience to the businesses that serve them," said DTMB spokesperson Kurt Weiss in a statement. "We are working around the clock to correct the problem as quickly as possible and we will determine why it occured."
If you are having trouble with your Bridge Card you are asked to call 1-888-678-8914.