Detroit Water & Sewerage Department hosts Water Affordability Fair August 2 to help customers

DETROIT (WXYZ) - The Detroit Water and Sewerage Department will host a Water Affordability Fair to assist low-income customers who are experiencing financial hardships.

The event will be held August 2 at the the Eastside Customer Service Center located at 13303 E. McNichols.

The Water Affordability Fair will help customers who demonstrate financial hardship in paying their water bills. Customer service representatives will be on hand to help customers set up payment agreements onsite.

“Every customer that has come to DWSD with a legitimate financial hardship has not had their water service terminated. In cases where the water has been shut off, it’s been restored,” said Darryl Latimer, Deputy Director.  “We keep hearing at DWSD that there are poor people who are not receiving the assistance that they need, so we want to help them and we want to make it as easy as possible for them to receive that help. That’s why we created the Water Affordability Fair – ease of access and ease of assistance. We are here to help.”'

There are also several other organizations that provide assistance for customers who need help. You can contact the following organizations:

DWSD Budget Plans/ Water Access Volunteer Effort (WAVE)  (313) 267-8000

Detroit Residential Water Assistance Program (877) 646-2831

Wayne Metropolitan Community Action Agency (734) 284-6999



Print this article Back to Top