Glitch hits Highland Park residents with huge water bill
11:29 PM, Jan 7, 2013
6:18 AM, Jan 8, 2013
HIGHLAND PARK, Mich. (WXYZ) - Highland Park residents are doing a double take after getting ambushed by huge water and sewage bills.
Many residents received bills just before Christmas for thousands of dollars.
The reason – a glitch in the city's billing system created a backlog, so many folks didn't get a bill for around 12 months. Now, homeowners are getting slammed with sewage and water invoices for the entire year.
Along with the bills, citizens also received a letter warning them that they must pay some or all of the total-- or risk having their service shut down.
The city's mayor played down the warning letters, telling Action News that residents who cannot pay can work with the city – he's pledging not to turn off anyone's water.