News

Actions

System problem at MotorCity Casino in Detroit slows down payouts

Posted at 5:05 AM, Aug 26, 2016
and last updated 2016-08-26 08:34:59-04

Systems are back up and running at the MotorCity Casino Hotel in Detroit after issues overnight slowed payouts for gamblers. 

Apparently the casino was having a technical problem with one of its systems that prints out slips and changes it into cash.

It's called the "ticket in, ticket out" payout system. Customers were told to stay at their machines until they could be paid out by hand.

Some callers say they had to wait for hours to get paid.

The first floor of the casino was closed but has since been reopened. 

The spokesperson for MotorCity says they apologize for the inconvenience.