U.S. Customs computer glitch keep international travelers in line for hours
Problem with photo, fingerprint system
12:06 AM, May 4, 2013
2:35 AM, May 4, 2013
(WXYZ) - Sources confirm with 7 Action News there have been significant delays at Hartfield-Jackson Atlanta International airport due to a computer glitch with U.S. Customs and Immigrations officials.
Customs officials say the computer program is having problems processing photographs and fingerprints, forcing scores of travelers to wait in line for hours. Airline officials tells 7 Action News the hardest hit airports have been in Atlanta and JFK International.
Detroit Metro officials tell 7 Action News there have been no problems with international flights in Detroit. Area border patrol officials near Ambassador Bridge say travel there has been normal.