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Funeral home in Detroit shut down due to multiple violations

Posted: 3:20 PM, Apr 25, 2018
Updated: 2018-04-26 03:18:32Z
Detroit funeral home shut down due to violations

The Department of Licensing and Regulatory Affairs shut down Cantrell Funeral Home in Detroit, located at 10400 Mack Ave.

Inspectors found "deplorable, unsanitary conditions" and other violations that included:

  • After first being denied entry to conduct an inspection, an inspector found an unclean and unsanitary embalming room, with peeling and chipping paint, water stained walls, dirty floors, and stained protective gear.
  • Improper storage of embalmed bodies found on April 10, 2018, in an unrefrigerated garage since November and December 2017; a third body was kept from January 9, 2018 until April 17, 2018, when it was cremated.
  • Improper storage of embalmed bodies found on April 25, 2018 with two bodies in an advanced stage of decomposition, covered in what appeared to be mold and in the establishment’s possession since January and February 2018, and a third body with the facial area covered in unknown fluids.
  • Operating with an expired prepaid funeral and cemetery sales registration and failing to assign its existing prepaid contracts to another registrant or to cancel its prepaid contracts and issue refunds of the contracts to the contract buyers.
  • Continuing to engage in activities requiring a registration under the Prepaid Act, including the sale of at least three prepaid contracts.
  • Failure to deposit at least $21,574 received for prepaid funeral goods or services related to 13 prepaid funeral contracts (a preliminary assessment in this ongoing investigation).
  • Failure to deposit monies with an authorized escrow agent within 30 days of receipt, under the Prepaid Act.
  • Fraud, deceit, or dishonesty, incompetence, and gross negligence in the practice of mortuary science.

“Michigan residents trust funeral home directors, owners, and their establishments to follow the law, especially when dealing with the death of a loved one,” said CSCL Director Julia Dale. “We will continue to aggressively hold every funeral home in Michigan to the highest standards of public health and safety when providing final arrangements.”

LARA says Cantrell Funeral Home has 60 days to either assign its existing prepaid contracts to another person registered under the Prepaid Act and notify the Department and contract buyers of the assignment within 30 days of the assignment, or to cancel the contracts and issue refunds to each contract buyer, providing copies of refund checks and correspondence to each contract buyer to the Department within 90 days, unless the Department modifies, vacates, or extends the terms of the Order.