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Target cash registers in metro Detroit back up and running after nationwide outage

Posted: 2:29 PM, Jun 15, 2019
Updated: 2019-06-20 09:05:17-04
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(WXYZ) — Target experienced a cash register outage at many locations across the country Saturday afternoon.

While registers are reportedly back up and running in metro Detroit, the cash registers were down for more than an hour, according to staff at Target stores on Grand River and in Farmington Hills.

This was the scene at a Target in Madison Heights Saturday afternoon.

A store clerk in Chicago told 7 Action News, cashiers are currently working to service customers manually.

Target Corporate recently tweeted their apologies for the inconvenience and said their "teams are troubleshooting now."

The global retailer later released this statement confirming all registers were back online and that the outage was not the result of a data breach, saying "no guest information was compromised at any time."

Target’s registers are fully back online and guests are able to purchase their merchandise again in all stores. The temporary outage earlier today was the result of an internal technology issue that lasted for approximately two hours. Our technology team worked quickly to identify and fix the issue, and we apologize for the inconvenience and frustration this caused for our guests. After an initial but thorough review, we can confirm that this was not a data breach or security-related issue, and no guest information was compromised at any time. We appreciate all of our store team members who worked quickly to assist guests and thank everyone involved for their patience.

Customers – ranging from Wisconsin to New York to Florida – took to Twitter to report the mass outage and long checkout lines. Some people on social media have reported that it is taking more than an hour to checkout and others have said they abandoned their shopping carts rather than wait.

This isn't the first time the retail giant has experienced cash register issues. Back in June 2014, Target had a similar outage after computer issues affected their checkout system.

The systems issue came on a busy weekend for shoppers ahead of Father's Day on Sunday.

Target has 1,800 locations in the United States and a presence in India, according to CNN.

Stay with 7 Action News for updates.