Tigers update ticket policies to give fans 'peace of mind' amid the coronavirus pandemic

Detroit Tigers opening day 2018
Posted at 5:15 PM, Apr 30, 2020
and last updated 2020-04-30 20:06:54-04

DETROIT (WXYZ) — The Detroit Tigers have announced an updated ticket policy aimed at giving fans flexibility amid the coronavirus pandemic.

"We are grateful for the loyalty of our dedicated Detroit Tigers fans," the company said in a statement to 7 Action News. "Given the extraordinary situation we’re facing with the pandemic, we have updated our ticketing policies and offerings, placing a priority on providing flexibility and peace of mind during these challenging times. Specific details about the policies are being communicated directly to ticket holders."

The changes will impact ticket holders for home games planned in April and May. Those fans will have two options: receive a refund for missed games in those months, or apply those funds to future games, upgrades or even a unique behind-the-scene experience. The second option will also include a 30 percent bonus credit.

The behind-the-scenes experiences include, First pitch, Deliver lineup card, Batting cage experience, Fireworks in dugout, Honorary grounds crew, Press Box & Broadcaster Experience and more.

Additionally, valued season ticket holders who decide to leave money on their accounts will be eligible to participate in a new community goodwill program called "Gift the Game."

Through the program, the Detroit Tigers will donate 25 tickets in the season ticket holder's name to honor those impacted by COVID-19. That includes first responders and essential workers. The donation can also go to a Detroit youth nonprofit organization.

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