City of Detroit, state announce plan to restart water service amid coronavirus outbreak

Posted at 12:18 PM, Mar 09, 2020
and last updated 2020-03-09 17:27:35-04

(WXYZ) — The City of Detroit, the State of Michigan and the Detroit Water and Sewerage Department announced a plan on Monday to restart water services for those who don't have it amid the coronavirus outbreak.

According to Mayor Mike Duggan, the city's Coronavirus Water Restart Plan will restore service and prevent new service interruptions for people who pay a certain amount per month, and the first month covered by the state.

Duggan said that anyone who doesn't have water service has to call 313-386-9727 starting on Wednesday for immediate enrollment in the plan.

It will cost $25 per month to keep the water on and prevent new interruptions, and the state will cover the first 30 days.

Currently, there are no confirmed cases of coronavirus or COVID-19 in the state, but people are encouraged to wash your hands often with soap and warm water for at least 20 seconds, epecially after going to the bathroom, before eating, and after blowing your nose, coughing or sneezing.

Here's how the plan works.

Under the $25 Plan, it is a simple three step process for eligible customers to keep their water flowing:

  1. Residents without water, or who have received a door hanger indicating that they are at risk of service interruption, will only need to call Wayne Metropolitan Community Action Agency at 313-386-9727 to make an appointment.
  2. Once an appointment is made, DWSD will begin the process of restoring service or cancelling a pending service interruption. Customers do not have to pay anything at this time.
  3. After the first month, customers will be required to pay the $25 per month until the COVID-19 outbreak passes.

The plan will continue until through the duration of the coronavirus outbreak.