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Dell recalls nearly 9,000 power adapters to due shock hazard

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Posted at 8:31 AM, Feb 07, 2019
and last updated 2019-02-07 10:51:42-05

(WXYZ) — Dell has recalled nearly 9,000 units of its power adapters due to a shock hazard, according to the U.S. Consumer Product Safety Commission.

The dark gray hybrid power adapters are sold with a light gray power bank. The company says "the power adapter casing can break and detach, exposing the internal metal components, posing an electric shock hazard."

Electronic online retailers including Dell.com, Amazon.com and Microcenter.com sold the adapters nationwide from Feb. 2017 through Aug. 2018 for $125 and $200.

Customers should stop using the product immediately and contact the customer care line to receive a free replacement adapter.

So far, Dell has received 11 reports of the power adapter breaking and exposing internal pieces. No injuries have been reported.