DTE Energy provides safety tips during power outage

Posted at 1:59 PM, Mar 11, 2017
and last updated 2017-03-11 13:59:54-05

With more than 200,000 people still without power following Wednesday's storms, DTE Energy is sharing several tips for residents when dealing with a power outage.

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To report a downed wire

DTE says you can call 800-477-4747 to report power outages or downed line

For those with medical needs

Call United Way's 211 crisis hotline, which will help you find local resources, 24 hours a day, seven days a week. Call 911 if it is urgent or life-threatening

For those running a generator

  • Never operate a generator inside your home or in other enclosed or partially-enclosed spaces, including garages
  • A generator is a temporary power source and should never be used as a permanent solution
  • The Consumer Product Safety Commission recommends generators be positioned at least 20 feet from doors, windows and vents to prevent carbon dioxide from entering the home
  • More generator safety tips are available at

Tips to protect your home

  • Running water, even at a trickle, helps prevent pipes from freezing
  • All fuel-burning equipment should be vented to the outside and kept clear
  • Keep garage doors closed if there are water supply lines in the garage
  • Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. Be sure to move any harmful cleaners and household chemicals up out of the reach of children

To drain pipes

  • Locate your home's main water shut-off valve. Turn to the off position. Turn on every water fixture in the house until the water stops running
  • Open all faucets and flush all toilets in the house, starting with the top floor and working your way down