FRANKENMUTH, Mich. (WXYZ) — Frankenmuth’s Bavarian Inn Lodge has been named to the Trip Advisor’s Hall of Fame after receiving their latest Certificate of Excellence.
The Hall of Fame designation was given to the Lodge for receiving the annual Certificate of Excellence for five years in a row, including 2019.
“We’re honored to receive this award as we work diligently to operate the Lodge at the highest level,” says Judy Zehnder Keller, president and owner of Frankenmuth Bavarian Inn Lodge. “We’re proud of our staff and their focus on continuing to offer all of our guests the best products and services possible.”
The award was announced in August and places the Lodge in a select group of hospitality providers across the country who are annually recognized by visitors. In fact, the Lodge consistently ranks with outstanding guest scores of 4.5 or 5 over a typical 12-month period.
“We continue to rank as Trip Advisor’s most reviewed hotel in all of Michigan, thanks in part to our great family-friendly amenities,” says Zehnder Keller. The Lodge staff takes all comments and suggestions posted by visitors seriously, answering questions, solving concerns or reviewing suggestions, added Zehnder Keller.
Officials with Trip Advisor said the award distinguishes businesses from competitors while giving potential customers even more reason to choose them.
Both the Bavarian Inn Restaurant, which has also received the Certificate of Honor, and Bavarian Inn Lodge offer family-focused activities throughout the year, with popular events such as the Dog Bowl, an Olympic-style dog event on Memorial Weekend, a Hot Air Balloon Competition and seasonal activities at Halloween, Christmas, Chinese New Year and St. Patrick’s Day – just to name a few.
Trip Advisor launched the designation several years ago,