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Michigan energy company warns of increase in imposters trying to enter homes

Posted: 9:19 AM, Dec 18, 2018
Updated: 2018-12-18 22:39:59Z

JACKSON, Mich. (WXYZ) — An energy company is warning consumers of imposters claiming to be workers to get access into your home.

Consumers Energy in Jackson says they've received reports someone posing as a Consumers Energy employee. The person is allegedly threatening to shut off service if they are not let into the home.

The company's security team is offering these tips on how to spot a scam:

  • A contractor or employee for Consumers Energy will always wear a company identification badge and will gladly show it upon request
  • There are times when Consumers Energy does have to shut electric and/or natural gas service off to a home for safety, security and non-payment reasons; however, employees will never threaten to shut off service if you do not comply with immediate demands.
  • We will always provide advance notice if entrance to your home is needed
  • If you are contacted via phone, we never demand payment, ask for personal information or prepaid credit cards over the phone

“Due to the rise in these types of scams from numerous counties in Michigan, we implore customers to be on the lookout and call their local police if they suspect a scam,” said a spokesperson. “Consumers Energy’s number one priority is the safety of our customers, employees and communities.”

If you feel you've been targeted by an imposter, call 911 or the energy provider at (800) 477-5050.

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