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Great Wolf Lodge closing all locations for two weeks over coronavirus concerns

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Posted at 9:29 PM, Mar 13, 2020
and last updated 2020-03-14 09:02:06-04

(WXYZ) — Great Wolf Lodge announced Friday that it would close all of its hotels and indoor water parks, including those in Traverse City and Sandusky, Ohio, for two weeks because of the concerns surrounding the spread of COVID-19, also known as coronavirus.

The resorts will close at 2 p.m. on Sunday, March 15 and will remain closed until April 2, the company said in a news release. Those who had booked stays during those times will receive full refunds, the release said.

Here is the full statement:

The health and safety of our guests and pack members is always our primary focus and it guides all decisions made at Great Wolf Lodge. While we’ve had no reported cases of COVID-19 and the CDC states there is no evidence that COVID-19 can be spread through the use of pools or hot tubs, after carefully reviewing the large gathering guidelines from government officials we believe it is in the best interest of our guests and pack members to close all of our resorts starting at 2pm on March 15 with plans to re-open on April 2. We will continue to monitor the ongoing situation and stay connected with federal and state health officials for updates.

We are offering a full refund to those guests affected by the closure and providing pay to all pack members during this period. This is a challenging time, and we are very appreciative of the overwhelming support from all families who enjoy spending time together at our resorts. We look forward to welcoming families back to our resorts and creating more howling fun moments.