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Oakland Co. residents to be reimbursed after not getting snow plow services they paid for

Posted at 12:45 PM, Mar 16, 2018
and last updated 2018-03-16 16:00:26-04

Michigan Attorney Bill Schuette announced that his Corporate Oversight Division secured $20,000 in reimbursements for Oakland County residents who did not get the snow plowing services they paid for.

The payments are part of a settlement agreement with Five Star Landscaping and Snow Removal and its owner, Karl Bolin of Waterford Township.

More than 60 consumers that filed complaints about Five Star will receive settlement disbursements.

In the settlement, Five Star agreed to make several improvements to its operation for next winter. Although it had more than 800 customers this winter, it will not have more than 500 next winter.

Additionally, it must also assign fewer customers to each subcontractor and plow truck.

Payments to consumers will be made over the next several months as Five Star and Bolin make installment payments to the attorney general.

Our Taking Action news team went looking for answers after a family did not receive the snow plowing services they paid for. After bringing it to the attention of the attorney general, a settlement agreement was reached.