Officials warn of telephone scam where people pretend to be state health workers

Posted at 8:55 AM, Feb 12, 2020
and last updated 2020-02-12 19:55:55-05
    (WXYZ) — 
  • State health officials, the Michigan Attorney General's Office and MSP are warning people about a telephone scam going around where people pose as state health officials.

According to the state, there have been numerous complaints from people who say they've been contacted by scammers pretending to be Michigan Department of Health and Human Services employees in Kalamazoo County. They then ask for person information that could be used to steal your identity.

Anyone who receives one of those calls should hang up the phone. No one should give out personal information to an unsolicited caller.

“If you are ever asked by an unsolicited caller to give out personal information, don’t do it,” AG Dana Nessel said. “Hang up the phone immediately and report anything that you suspect might be a scam to our office.”

There have also been reports of scammers in several other counties, including Bay, Jackson, Livingston, Monroe and Washtenaw counties.

“MDHHS does not call clients and ask for detailed personal information over the phone,” said MDHHS Director Robert Gordon. “At most a department caseworker would ask for a date of birth or the last four digits of your Social Security number. If you have any doubts, ask to call the worker back and use the local office switchboard to connect.”

The Michigan State Police offers tips on how to avoid becoming a scam victim:

  • Never give personal information to an unknown caller;
  • Do not respond to unsolicited emails from an unknown sender;
  • Confirm the identity of a contact by independently speaking with the identified source (your bank, credit card company, government agency, etc.);
  • Use a reliable source to confirm the contact’s phone number or email; and
  • Report any suspicious contacts to police.
  • Those who wish to make a report about scam calls can do so by contacting the Attorney General’s Consumer Protection Division. A complaint can be filed online or by calling 877-765-8388.