Michigan Attorney General Bill Schuette said he has joined a multi-state investigation with over 40 other state attorneys general, and has signed on to a letter to Equifax demanding the company improve its consumer response to the breach, and take steps to refund those who have already paid for a credit freeze.
More than 4 million Michigan residents were impacted by the breach. Social Security Numbers, date of birth and other identifiable information was allegedly stolen.
"Over the last week, my office has worked with Attorneys General across the country to launch an investigation and issue a letter demanding better customer service from Equifax," Schuette said.
"While the investigation is ongoing, it is important that Michigan residents determine if they were affected by the breach and take steps to monitor their credit reports and their bank accounts and credit card statements, and report any suspicious activity immediately."
Complaints to the Department of Attorney General are significant and the number continues to grow.
"I strongly encourage those who believe their personal information was compromised to file a complaint with my office," Schuette said. "It is indefensible that they be forced to pay fees to fully protect themselves from the fallout of Equifax's data breach. I encourage everyone who has been affected to report their experience to my office."
To file a complaint, click here.