New help for customers with overdue water bills

Posted at 7:51 PM, Apr 26, 2016
and last updated 2016-04-26 19:51:23-04

On May 1st Detroiters behind on their water bills could have their water completely shut off.

But this morning The Detroit Water & Sewerage Department announced new financial assistance programs to help residents avoid having the water to their home turned off.

Twenty-three thousand people in Detroit are drowning in overdue water utility bills.

The average past due amount is $663 - according to the Detroit Water and Sewerage Department. Water shut offs begin on May 1st.

Today the director of DWSD announced 2 new programs to help Detroit residents keep the water on.

For those at 150% of the poverty level or below, there's a new program called WRAP.

Administered by Wayne Metro Community Action Agency, up to $1000 dollars a year is available to pay past and current bills.

And there's more help - if you're water usage is a lot higher than it should be, you can get up to $1000 in minor home repair assistance to figure out what's going on.

Those who don't qualify for WRAP can sign up for the 10/30/50 payment plan with DWSD.

Participating in the program keeps the water turned on.