Family says plumber took money, left them to clean up human sewage

Posted at 11:43 PM, Aug 07, 2017
and last updated 2017-08-07 23:43:14-04

It's a disastrous clean up no mother ever imagines she'll have to face -- sewage spewing out of everything from the bathtub to the laundry room.

Taylor resident Samantha Goins says she hired Brian Dotson of Bean's Plumbing to replace some old pipes.

Goins says he told her he had a plumbing license. So she forked over $1900 in cash to get the job done. But when the contractor left, she says the problem got worse.

She showed us pictures of some of mess, telling us she's had to clean up her family's filth at least 50 times over the past 5 months, in a struggle to keep things sanitary for her two year old daughter.

Goins says she complained to Dotson, who promised to come fix the problem, but each time he came, nothing got better.

She would later learn he didn't pull the permit to do the work on the home and that he's
not even licensed -- the LARA state registry showing no record of his name. 

Goins has asked for a thousand of the 1900 dollars back. So far, the serviceman has refused.

Our Taking Action team reached out to Dotson, and he has yet to respond.

In the meantime, the family says they've sustained thousands of dollars in damages to their home that will need to be repaired, along with hundreds of dollars in lost clothing.

And they're turning to the community for help. A Go Fund Me page has been set up to accept any donations.