Online reviews, you see them all the time - 5 stars for this, 1 star for that.
They play a big role in how we shop, but there's also a shady side to these reviews - with many of them being downright lies!
7 Investigator Heather Catallo is looking at what's to blame, how business are fighting back and if it's even legal.
See her special report Thursday on 7 Action News at 11 pm.