Online shopping can be a joy and a pain -- especially when it comes to popular online swapping websites.
"Why won't the seller get back to me?!"
We've all been there. But what do we do next?
The best way to get the deal is to make sure you adhere to online shopping etiquette. From Craigslist to Facebook, we look at the do's and dont's for the buyers and shoppers.
Be sure to catch JoAnne Purtan's story tonight at 11.
