It's great to know that if you don't like a product, you can always return it.
But some people are abusing that convenience - big time - and it's costing you more than ever before.
7 Investigator Heather Catallo is looking into how these fraudulent customers are getting away with it, and the big crackdown at stores like Kohls, Target and Macy's that could impact your next return.
See the special report Tuesday on 7 Action News at 11pm.
