WATERFORD TWP., Mich. (WXYZ) — Families in Waterford Township are scrambling for trash service after a major hauler stopped service on Oct. 31.
Advanced Disposal mailed out a notice dated Oct. 16, informing customers that pickup would end in two weeks. However, customers said they were promised service until March 2020.
The news comes after Waterford Township voted and approved a single source residential waste hauler.
Around 11,000 Waterford residents were dumped by Advance Disposal - they received a two week notice despite being told they would have service thru March 2020.— Rudy Harper (@RudyHarperWXYZ) November 4, 2019
Some neighbors are now scrambling for a new trash company. @wxyzdetroit pic.twitter.com/wB6CKLMLg9
The trash company, GFL, was awarded the contract because it had the cheapest and most complete bid, according to Township Supervisor Gary Wall.
The township offices has been fielding calls for three weeks from concerned residents.
Residents Elaine and Jim Larson said they're waiting for a refund from Advanced Disposal after losing service.
The couple claims six bags of compost wasn't picked up before the Oct. 31 deadline and Advanced refuses to deliver on their promise. They said they have a new contract with GFL but it's costing them additional because it's before March 2020.
Advanced Disposal declined an interview with 7 Action News. However, a company spokesperson said the service ended due to key staffing issues.
For more information visit:https://www.waterfordmi.gov/222/Single-Source-Residential-Waste-Hauler