We’re Open


We're Open Detroit: Safety changes in place as some metro Detroit malls reopen for business

Posted at 5:49 PM, May 28, 2020
and last updated 2020-05-28 18:41:15-04

(WXYZ) — A handful of metro Detroit malls can add themselves to the “We’re Open” category, giving the green light for shoppers to go spend their mean green!

7 Action News Reporter Andrea Isom went to Twelve Oaks Mall in Novi to get a glimpse of the first day back in business.

“We opened for business at 11 a.m. this morning," says Dan Jones, general manager at Twelve Oaks Mall. "I think the key message for people coming out is to understand that not every store is going to be open. We’re finding that about 20 to 40 percent of the stores are open on day one in other parts of the country. So it takes time. It’s gonna be a process.”

It is not business as usual, at least not yet. As the days go on, more stores will open and this next statement is super important.There are some vital details you must know before you make a journey to the outlets or malls.

“Make sure you check ahead of time for the specific store you want," Jones says. "Reach out to them. It is by appointment only per the State of Michigan. You can try to understand ahead of time and coordinate that with each individual store."

As people approach the shopping center, the first thing they’ll see is a variety of signs at the door.

“Masks are required," Jones said. "We do have social distancing messages up. As well as, if you’re not feeling well, stay in your vehicle."

Twelve Oaks has also eliminated a number of things as well, such as valet service, the play area and all of the chairs in the food court are gone.

“We’ve just created as much space as possible so people can make sure they navigate the common area without coming in contact,” Jones said.

There are several other shopping centers giving folks the green light. Such as, Great Lakes Crossing in Auburn Hills, Briarwood in Ann Arbor, Birch Run Premium Outlets and the Somerset Collection in Troy is set to open Friday.

Be sure to call or check the store websites before you go shop.

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