(WXYZ) — Michigan's Unemployment Insurance Agency has added staff and expanded hours at call centers to help those people filing for unemployment during the COVID-19 outbreak.
The UIA has extended call center hours by an hour every day 8 a.m. – 6 p.m. Monday-Friday and it remains open from 7 a.m. – 2 p.m. on Saturday. Customers in the call center and online chat queues before closing time will have their calls or chats resolved that day.
Normal staffing levels are around 130 employees, but they were upped to 300 by March 30 and expect to be at around 500 employees by the end of the week.
Additional Coronavirus information and resources:
Click here for a page with resources including a COVID-19 overview from the CDC, details on cases in Michigan, a timeline of Governor Gretchen Whitmer's orders since the outbreak, coronavirus' impact on Southeast Michigan, and links to more information from the Michigan Department of Health and Human Services, the CDC and the WHO.
View a global coronavirus tracker with data from Johns Hopkins University.
Find out how you can help metro Detroit restaurants struggling during the pandemic.
See all of our Helping Each Other stories.
See complete coverage on our Coronavirus Continuing Coverage page.