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VOTE: Is the state doing enough to help unemployed workers?

Unemployment drops to lowest level since 1973
Posted at 2:28 PM, Apr 08, 2020
and last updated 2020-04-08 14:28:47-04

(WXYZ) — Michigan's Unemployment Insurance Agency has added staff and expanded hours at call centers to help those people filing for unemployment during the COVID-19 outbreak.

VOTE: Is the state doing enough to help unemployed workers?

The UIA has extended call center hours by an hour every day 8 a.m. – 6 p.m. Monday-Friday and it remains open from 7 a.m. – 2 p.m. on Saturday. Customers in the call center and online chat queues before closing time will have their calls or chats resolved that day.

Normal staffing levels are around 130 employees, but they were upped to 300 by March 30 and expect to be at around 500 employees by the end of the week.

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