Daughter says father is getting the run around when asked to get tested for COVID-19

Posted at 10:21 PM, Mar 13, 2020
and last updated 2020-03-14 09:01:50-04

SOUTHFIELD, Mich. (WXYZ) — A woman is telling 7 Action News her 75-year-old father, who is showing symptoms of coronavirus is being denied testing. She says she’s concerned for his health and well being.

Jessica Burdick says her father called his doctor and said he had symptoms of COVID-19 and wanted to get tested. But says the doctor told her father their office can’t handle someone with coronavirus and would have to shut down.

"It’s very frustrating to have four layers of bureaucracy," said Burdick.

Jessica is worried for her 75-year-old father after he returned to Canton from Los Angeles, after a cruise he was supposed to be on was canceled.

"He flew to Detroit on Monday back home, and he started having symptoms," said Burdick.

Jessica says the symptoms were similar to COVID-19. Jessica says her father wanted to get tested but got the run around.

"He called the ER to try to get a test. They told him that they needed State health department approval to get the test. In order to get that, you have to get respiratory panel from a lab and in order to get that you have to get a swab from your doctor," she said.

Jessica says her father's doctor said they can’t handle someone sick with coronavirus, and would have to shut down the office.

The state health department sent us a statement regarding testing that says-

Clinicians at medical facilities, including hospitals, urgent cares and primary care facilities should be screening patients appropriately for COVID-19 and testing patients as appropriate. They play a very important role in our public health response as part of the testing process for COVID-19

The Wayne County Health Department telling us an individual needs to have testing done by a doctor or emergency room. Jessica says her father is now self quarantine, and is hoping he doesn’t have the virus.

"We don’t have a test, he doesn’t know if he has it so he doesn’t know whether he should take it incredibly seriously and completely quarantine or operate like he has a cold," said Burdick.

Doctors recommend if you think you need testing call your doctor or nearest emergency room.